Ravenhall
Correctional Centre
Ravenhall Correctional Centre is Victoria’s largest correctional centre and is a positive model for rehabilitation and reintegration focused centres of the future with unprecedented levels of pre- and post-release support to prisoners.
Commencing operations in late 2017, Ravenhall boasts a highly innovative design capable of accommodating and managing a diverse population of prisoners and ensuring each has access to the programs and services they need to reduce their risk of reoffending.
GEO’s contract contains a ‘payment by results’ element, based on improved reintegration outcomes and associated reductions in reoffending. Ravenhall’s significant focus on rehabilitation and reintegration is evident with over 100 evidence based programs addressing a range of risks and needs in addition to a focus on education and vocational training and post-release employment.
An alliance of community partners is integrated within the centre contributing to case management, program delivery and post-release outcomes. A unique and significant aspect of the Ravenhall model is the focus on post-release services.
Through GEO’s Continuum of Care model, men exiting Ravenhall can continue to receive services post-release at the correctional centre’s community-based reintegration centre.
A GEO-led Consortium – comprising of GEO, John Holland, Honeywell, and Capella Capital – were responsible for the design, construction, financing of this industry-leading centre along with the development of the centre’s maintenance and operational strategy.
Visitor Information
PrisonerLink
Approved visitors are able to send messages to a prisoner via GEO’s PrisonerLink messaging platform. Register and log in here.
Planning a Visit?
You must be on the prisoner’s permitted list to gain entry to the Centre.
Personal Visits:
- All personal visit bookings at Ravenhall Correctional Centre are booked by the prisoner only.
- Visitors cannot book visits over the phone.
- The prisoner will contact you and advise you when a visit has been confirmed.
Professional Visits
All Professional visitors must contact 03 8363 6500 and follow the prompts for advice relating to:
- Professional visits
- Teleconferencing
- Videoconferencing
Booking Times – Contact Visits
| Days | Visit Times | |
|---|---|---|
| Mainstream / Protection |
Mon Tues Wed Thurs Fri Sat Sun |
8.00am, 10.15am, 1.45pm, 4.00pm 1.45pm, 4.00pm 8.00am, 10.15am, 1.45pm, 4.00pm 8.00am, 10.15am 8.00am, 10.15am, 1.45pm, 4.00pm 8.00am, 10.15am, 1.45pm, 4.00pm 1.45pm, 4.00pm |
| Mainstream / Protection Restricted Access |
Tues Thurs Sat |
8.00am, 10.15am 1.45pm, 4.00pm 8.00am, 10.15am |
Booking Times – Video Visits
| Days | Visit Times | |
|---|---|---|
| Mainstream / Protection | Mon Tues Wed Thurs Fri Sat Sun |
8.15am, 9.30am, 11.00am, 1.45pm, 3.00pm, 4.30pm 1.45pm, 3.00pm, 4.30pm 8.15am, 9.30am, 11.00am, 1.45pm, 3.00pm, 4.30pm 8.15am, 9.30am, 11.00am 8.15am, 9.30am, 11.00am, 1.45pm, 3.00pm, 4.30pm 8.15am, 9.30am, 11.00am, 1.45pm, 3.00pm, 4.30pm 1.45pm, 3.00pm, 4.30pm |
| Mainstream / Protection Restricted Access |
Tues Thurs Sun |
8.15am, 9.30am, 11.00am 1.45pm, 3.00pm, 4.30pm 8.15am, 9.30am, 11.00am |
General Visiting Conditions
- To visit a prisoner, you must be on their approved list.
- Visitors should attend the centre at least 40 minutes prior to their appointment to allow time for processing.
- If a visitor arrives late (30 mins from the start of the session), they will need to re-book their visit. Staff cannot guarantee this will be on the same day as original booking.
- Three visits per week are permitted per prisoner, sessions will be 2 hours in duration, except for the final session of the day (1.5 hours). Only one contact visit per weekend will be permitted, remaining can be video visits.
- Visits canteen is open 7 days a week and is cashless. Only 1 purchase per table per session with no toilet breaks.
- Playground is open.
- A maximum of 4 adults and an additional three children may visit if there are 4 adults – over 16yo.
- Vending machines will not be available.
*NEW: Changes to supply of Nicotine Replacement Therapy (NRT) patches
For safety and security reasons, the supply of nicotine patches in prisons will cease from 26 February 2024.
Corrections Victoria and GEO will enhance safety and security in prisons by discontinuing the supply of nicotine patches. Starting from 12 February 2024, nicotine patches will no longer be issued to people entering custody. From 26 February, nicotine patches will also become a prohibited item and visitors will not be allowed to wear patches when they enter prisons.
The changes are being made to help combat the health and safety risks associated with people in prisons misusing the nicotine patches. This reflects our commitment to ensuring the smooth operation of Victorian prisons while prioritising the safety of both prisoners and staff. Recognising the highly addictive nature of nicotine, we aim to facilitate a structured transition period for prisoners, allowing them sufficient time to adjust and access necessary support services.
In response to this change, people in prison dealing with nicotine cravings or withdrawals will retain access to health services and support systems within the prison environment. Additionally, health service providers will maintain the authority to prescribe alternative therapies for managing addiction, in accordance with clinical requirements.
To support a gradual adjustment, prisoners currently using nicotine patches will receive a two-week extension, enabling them to seek medical assistance as they transition away from this form of nicotine delivery.
GEO emphasises its ongoing commitment to the safety and wellbeing of people in prisons and staff.
Contact Details
- Postal Address:PO Box 490, St Albans, VIC 3021
- Street Address:97 Riding Boundary Road, Ravenhall, VIC 3023
- General Enquiries:(03) 8363 6500
- info.ravenhall@geogroup.com.au
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